Serving Fulham and nearby London neighbourhoodsFree, no-obligation estimatesMade-to-measure design and fitting

Privacy Policy

This policy explains what information fitted wardrobes fulham collects when you use this site or contact us about fitted wardrobes, how that information is used, and the choices you have.

Information We Collect

Information you give us

When you submit a form, call, or email us, we collect what you choose to share. That usually includes:

Information collected automatically

Like most websites, this site can record basic technical details when you visit: IP address, browser and device type, pages viewed, time on the page, and the site or search that sent you here. This comes from cookies and similar technologies, which we only use for analytics and marketing if you accept them (see Cookies, Analytics, and Your Choices below).

Forms

When you submit our contact or estimate form, your details are processed by Formspree (formspree.io), a form-handling service, which passes them to us by email. Formspree may process information outside the UK.

Call and form tracking

We may use a third party call and form tracking service to understand which pages and marketing sources produce enquiries. When you call a number listed on this site, that service may record the number you dialled, your phone number, the date and time, the length of the call, and the marketing source connected to your visit. If a call is recorded, you will be told at the start of the call.

How We Use Your Information

We contact you using the phone number or email address you provide. You can ask us to stop contacting you at any time.

Our legal basis

We use your enquiry details because you asked us to respond and because it is needed to prepare an estimate for you. We use cookies and similar technologies for analytics and marketing only if you consent. We keep records of our work where we have a legitimate interest in doing so or where the law requires it.

How We Share Information

We do not sell your personal information. We share it only in these situations:

See our Referral Marketing Disclosure for how enquiries may be passed to contractors we work with.

Cookies, Analytics, and Your Choices

When you first visit, a banner asks whether you accept or reject non-essential cookies. We use Google Tag Manager to manage the analytics and marketing tools on this site, which may include Google Analytics. Until you accept, these tools are set not to store analytics or advertising data (Google Consent Mode). Your choice is saved in your browser so we do not ask on every page, and you can change it at any time using the Cookie Settings link in the footer of every page.

Google and other providers whose tools load through Google Tag Manager may process information outside the UK. You can also block or delete cookies in your browser settings. If you do, parts of the site may not work the way they should, but you can still reach us by phone or email.

Email and text messages

We send email about the project or question you contacted us about. If we ever send marketing email, every message includes an unsubscribe link, and unsubscribing stops those messages. Reply STOP to any text message to stop texts.

Your rights

Under UK data protection law you can ask us what information we hold about you, ask us to correct it, ask us to delete it or restrict how we use it, object to our use of it, and ask for a copy in a portable format. We will do so unless we need to keep a record for legal, tax, or warranty reasons, and we will tell you if that is the case. If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Children

This site is intended for adults arranging fitted wardrobes. We do not knowingly collect information from anyone under 16.

Security and Retention

We take reasonable steps to protect the information you share, including using trusted service providers and limiting who can see customer records. No website or email system is completely secure, so please do not send sensitive financial information through the form.

We keep enquiry and project records for as long as they are useful for serving you and for as long as the law requires, then delete or anonymise them.

Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows the current version.

Questions about this page?

Call 07337475662 or email hello@fittedwardrobesfulham.co.uk and we will get back to you.